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Talk to Lam Chem
We'd like to hear from you — whether you're a factory evaluating SupraDye, an existing customer who hit a snag, or a brand sustainability team verifying a report. All enquiries route to a single inbox; please include a clear subject line so we can triage quickly.
Request access
The calculator is invite-only. Email us with your factory name, location, and the name of the Lam Chem representative you work with (if any), and we'll set up your organization.
info_inquiry@lamchem.com.myExisting customer support
Already have an account but need help with a calculation, a saved profile, or password reset? Get in touch and we'll respond within one business day.
info_inquiry@lamchem.com.myBuyer sustainability verification
If you're a brand auditing a Confidential report your mill sent you, we're happy to walk through the methodology. Reference the report's date and customer name when you write in.
info_inquiry@lamchem.com.myReport a bug or security issue
Found a calculation that looks wrong, or a potential security problem? Please email us privately — do not post details publicly. We take customer data isolation seriously.
info_inquiry@lamchem.com.mySee also our privacy policy and terms of service.